cannot upload to the gallery

[kkgordon02]

Help! I just finished my first challenge for the scraplift gallery and I cannot upload my page? I keep getting the error message:
Problem running JPEGTRAN:

"/usr/bin/jpegtran" -copy none /home/mousescr/public_html/photos/data/500/scraplift1.jpg

Error Code: 1

I really love the pp and don't want to miss it! Thanks, Karyn

[sparklehal]

I havent seen that one before.

Did you make sure to shrink your image? I had a problem with that personally. I have also been saving my jpg's while it still says .psd in the drop down menu.

[This Dixie Pixie]

Are you still having trouble posting your LO to the gallery? I just did a google search for that particular error and the only thing I've found is that it's an issue with your photo or computer. The suggestion is that the photo file may be corrupted.

Can you re-save it, maybe make one little change, change it back again and then save? Then try uploading the "new" version to the gallery. I don't know if that will help if the file is corrupted, but it's worth giving it a shot.

[Carolc]

Is anyone else encountering a similar error message? Hopefully it was just temporary but if not I should contact the hosting service

[kkgordon02]

I still cannot upload my image. I followed other posters advice and resaved it. It is 110K image size, which I think should be fine. I even tried a different image from my computer and it won't work? Any advice on how to shrink file size? I use the save for web feature on PE which wants to save it as a giff, but i change it to jpg. Maybe that's a problem? Thanks, I really want to figure this out to participate in the speed scrap tonight.

[This Dixie Pixie]

Karyn I just asked my son about your problem. He said that this is a Linux code, not a Windows or Mac code. Unless you are using Linux, this needs to be resolved with your webserver. Send the hosting company an email about this, and they should be able to fix it.

[Carolc]

Karyn,

Can you do me a favor and tell me which category in the gallery you are trying to upload to. Is it to a "Member Galleries"? The "500" in the error looks as if you tried to load to the (default) member gallery. If so, can you try one of the other gallery categories? This issue sounds familiar, but I want to give as much info as possible to our web hosting service.

Thanks,
Carol

[Carolc]

Karyn,

Can you try it now?



note to self, cleared "Path to jpegtran (if used)"... was /usr/bin/jpegtran

[kkgordon02]

Yay! Whatever you did worked! I posted to the scraplift challenge gallery. Thanks!

[This Dixie Pixie]

Yay! I'm so glad you can finally post!